Question 1

How do I admit myself or a loved one to Harmony Therapy Centre?

Accepted Answer

Admission begins with a simple phone call or visit. Call us on 0706 801 911 or 0737 770 974, email info@harmonytherapycentre.com, or use the Book an Appointment form on this website. Our intake team will schedule an initial assessment, after which we recommend the most suitable program. Walk-in assessments are also welcome at our facility in Nkubu, Kithunguri, Meru County, near the Chief's Camp and Muguru Coffee Factory.

Question 2

What happens during the admission assessment?

Accepted Answer

A clinician conducts a confidential assessment covering medical history, substance use, mental health status and family circumstances. This helps us design an individualized treatment plan. Where necessary, medically supervised detoxification is arranged before the rehabilitation program begins.

Question 3

Can a family member admit someone who is unwilling?

Accepted Answer

Yes. Families often take the first step. Our team guides families on how to approach a loved one, and we offer intervention support and family counselling. While voluntary participation gives the best outcomes, we work compassionately with clients who arrive ambivalent about treatment.

Question 4

What should a client bring when checking in?

Accepted Answer

Clients should bring personal clothing, toiletries, any current prescribed medication and their national ID. We recommend leaving valuables, electronic devices and large sums of money at home. A full checklist is provided during the admission call.

Question 5

Do you accept SHA (Social Health Authority) clients?

Accepted Answer

Yes. Harmony Therapy Centre accepts SHA for eligible services, including for police officers, teachers and civil servants. Contact our office with your SHA details and we will confirm coverage for the recommended program before admission.

Question 6

What treatment programs do you offer?

Accepted Answer

We offer addiction rehabilitation, medically supported detoxification, mental health care for conditions such as depression, anxiety and bipolar disorder, individual and group psychotherapy, family therapy, physiotherapy and physical rehabilitation, life skills and empowerment programs, and aftercare with community reintegration support.

Question 7

How long does the rehabilitation program take?

Accepted Answer

Program length depends on the individual assessment. Residential rehabilitation typically runs from one to three months, with shorter detoxification and outpatient options available. Recovery does not end at discharge — our aftercare program continues supporting clients as they reintegrate into family and community life.

Question 8

Is the program residential or outpatient?

Accepted Answer

Both. Our residential program provides a safe, structured and supervised environment away from triggers, while outpatient services allow clients to attend counselling and therapy sessions while living at home. The assessment determines which setting is safest and most effective.

Question 9

Do you treat mental health conditions without addiction?

Accepted Answer

Yes. We provide mental health care and counselling for individuals dealing with depression, anxiety, bipolar disorder, trauma and other psychiatric conditions, whether or not substance use is involved.

Question 10

What does a typical day in residential treatment look like?

Accepted Answer

Days are structured around therapy — individual counselling, group psychotherapy and psychoeducation — balanced with physical wellness, life skills training, spiritual support, recreation and rest. Routine and structure are central to rebuilding a stable, productive life.

Question 11

Is my treatment confidential?

Accepted Answer

Absolutely. Confidentiality is one of our core values. All assessments, records and therapy sessions are private and handled only by the professional care team. Information is shared with family or third parties only with the client's consent, except where required by law or where there is a serious risk to life.

Question 12

Will my employer or community find out I am in treatment?

Accepted Answer

No. We do not disclose a client's presence or treatment details to employers, colleagues or community members. Many of our clients are professionals, teachers, police officers and civil servants who trust us precisely because of this discretion.

Question 13

Can family members visit or participate in treatment?

Accepted Answer

Yes — family involvement is encouraged. We offer family therapy and support services, structured visiting arrangements and Family Education Days where loved ones learn about addiction as a disease, family dynamics and how to support recovery at home.

Question 14

What support is available after discharge?

Accepted Answer

Our aftercare and community reintegration program includes follow-up counselling, relapse-prevention planning, support group connections and life skills coaching. We remain a phone call away for every client who has passed through our doors.

Question 15

How much does treatment cost?

Accepted Answer

Costs vary depending on the program type, length of stay and level of medical care required. After the initial assessment we provide a clear, itemized quotation with no hidden charges. Call 0706 801 911 or email info@harmonytherapycentre.com for current rates.

Question 16

Do you accept insurance or SHA?

Accepted Answer

Yes. We accept SHA (Social Health Authority) for eligible services, and we work with clients covered by private insurance where applicable. Our admissions team verifies coverage before treatment begins so families know exactly what is covered.

Question 17

Are payment plans available?

Accepted Answer

Yes. We understand that treatment is often unplanned, and we discuss flexible payment arrangements with families during admission. Our goal is that cost should never be the reason someone goes without help.

Question 18

What is included in the residential fee?

Accepted Answer

The residential fee covers accommodation, meals, medical supervision, detoxification support where needed, individual and group therapy, family sessions, life skills training and aftercare planning. Any additional costs are always discussed and agreed in advance.

Frequently Asked Questions

Admissions

Treatment Programs

Confidentiality & Family

Costs & Payment

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